FAQ
Good questions, honest answers.
The things couples and clients ask most often before booking. If your question isn't here, just send a note.
For weddings, 6–12 months out is typical — peak season dates (May through October) book up fastest. For portraits, headshots and family sessions, 2–4 weeks notice is usually enough.
Yes — a non-refundable retainer of 25% of the total is due at booking to hold your date. The remaining balance is due two weeks before your session or wedding day.
It depends on the package. Family mini sessions: 10 edited images. Mini headshots: 10–15 edited images. Standard portraits: 25 edited images. Extended portraits: 40 edited images. Weddings and elopements: roughly 40–60 edited images per hour of coverage — so around 100–150 for a short elopement and 300–500 for a full 8-hour day. Every gallery is hand-curated, so you're getting the keepers rather than every frame I clicked.
Portraits and headshots: 1–2 weeks. Weddings and larger events: 4–6 weeks for the full gallery, with a small sneak-peek set delivered within a week.
Yes, I travel anywhere — locally around Ottawa and internationally for destination weddings. Travel within 1 hour of Ottawa is included. Beyond that, travel is quoted at cost (flights, accommodation, mileage).
Stick to soft, neutral, and earthy tones — they age beautifully. Avoid loud logos and busy patterns. I'll send a more detailed style guide once you book, and I'm always happy to look over outfit options before your session.
No — RAW files are unfinished and don't represent the final work. You'll receive every keeper as a high-resolution, fully edited JPEG with full print and personal-use rights.
We shoot anyway — some of the best photos happen in moody weather. I'll come prepared with backup plans, indoor location ideas, and clear umbrellas if needed. Your day doesn't get rescheduled for weather.
The retainer is non-refundable, but if you need to reschedule I'll do everything possible to accommodate your new date. For full cancellations within 60 days of the event, the full balance is due.
Yes — every gallery includes access to a professional print shop with archival prints, albums, and framed pieces shipped directly to you.
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